You may encounter the XML Error due to a damaged SessionData.xml file. A damaged QuickBooks Desktop Point of Sale Entitlement Client Folder can also trigger the XML error.
You might see error messages like:
- “There is an error in XML document (0,0)”.
- “Error: Process could not access file C:\ProgramData\Intuit\Entitlement Client\v(x)\SessionData.xml because it is being used by another process”.
Here’s what could be triggering the XML Error on your QB Point of Sale:
- The file that is essential to save the HTTP session data is damaged or corrupted. This file is called ‘SessionData.xml’.
- Your Desktop Entitlement Client Folder for QuickBooks POS is damaged.
- The QuickBooks POS was either not installed completely or is corrupted.
You can avoid the frustration of the following methods by contacting us for help. Call us on our helpline number for any query that you may have.
Also Read: QuickBooks Print & Pdf Repair Tool
Let us see the ways we can resolve the XML errors in:
Given below are some carefully calculated and tested out methods:
Solution 1: Get rid of the files within the entitlement folder
Here are the steps for this solution:
Step 1: Press the Windows+R keys on your keyboard to prompt open the Run Tool.
Step 2: Type ‘Services.msc’ and press enter.
Step 3: Right-click on the option that says ‘Intuit Entitlement Service vX’. Note that, here, X represents the highest number of versions that you see.
Step 4: Click ‘Stop’.
Step 5: Quit the window.
Step 6: Now, follow the succeeding steps to Display hidden files and folders.
Step 7: Make sure to click on ‘Show hidden files, folders and drives’.
Step 8: Now, click to clear the ‘Hide protected system operating files’ checkbox.
Step 9: On the left window, move to C:\ProgramData\Intuit\Entitlement Client\vX and proceed to remove all the files that are inside that folder.
Step 10: If this method fails to take the XML error away, try the next solution.
Solution 2: Repair QB Desktop Point of Sale
In order to repair an existing installation, follow the steps given below:
Step 1: Make sure that QB Desktop Point of Sale is not running before proceeding with the steps given below:
Step 2: Press the Windows+E keys on your keyboard to launch the System Window.
Step 3: Select the option that says ‘Uninstall or change a program’/ ‘Repair’.
Step 4: Click on your ‘QB Desktop Point of Sale’ version and proceed to select ‘Uninstall/Change’.
Step 5: Now, on the Point of Sale installation window, select ‘Next’ and click on the ‘Repair’ button.
Step 6: Click on ‘Next’ again and proceed to select ‘Repair’.
Step 7: Lastly, click ‘Finish’. Your POS should now be repaired.
Solution 3: Modify the name of the Session Data File
Changing the Session Data File will make QuickBooks create a new one in its place which would solve the XML error. Here’s how to do that:
Step 1: Press the Windows+R keys on your keyboard to prompt open the Run Window.
Step 2: Type in ‘services.msc’ in the search bar and hit enter.
Step 3: Now, locate the Intuit Entitlement Service.
Step 4: Next, right-click on the service and click on ‘Stop’.
Step 5: Navigate to the C:\ProgramData\Intuit\Entitlement Client\V folder.
Step 6: Search for the file called ‘SessionData.xml’.
Step 7: Go ahead and right-click on this selected file to open a drop-down menu.
Step 8: Select the option called ‘Rename’.
Step 9: Type in OLD which would now make the file name look like ‘SessionDataOLD.xml’.
Step 10: Launch your QuickBooks POS again to see if the XML error still persists.
Do not fret if these solutions do not take the QuickBooks XML Error away for you. You can simply dial us up and we will be happy to provide you with some professional help that will get the job done in fairly less time. Want any technical assistance from QB tech experts? Call us on +1(855)-738-0359. We are always here to help you.
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