QuickBooks is a huge name in the global accounting software market that gives small & medium business owners the flexibility of using vast & affordable software packages needed for running a profitable business. With the QB application, one can do bookkeeping activities that record & manage expenses, revenue, invoices, billing, inventory, accounts payable and receivable, and more. Moreover, it assists companies in putting together financial statements, say, income statements, balance sheets & cash flow, which are important aspects of every business.
However, one such crucial task of every company is to keep their employees happy. To do so, QuickBooks also sufficiently tracks employee hours, calculates employee benefits, schedules timely payments & pays them using free direct deposits. QB can even calculate, fills & pay accurate federal & state taxes to the government. All these payroll activities might get affected by technical snags in the application. QuickBooks error PS036 is seen while updating the payroll tax table to its latest release & a message pops up like “There is a problem verifying your payroll subscription” in the software. You will face trouble verifying or validating your payroll subscription, which stops you from accessing the entire payroll services. Therefore, to eliminate QuickBooks payroll error PS036, try the troubleshooting solutions disclosed in this article.
Are all your business payroll activities shut down due to QuickBooks error PS036? Is your company suffering huge losses & need quick fixes? Don’t worry, call at 1-855-856-0042 . Get all the necessary assistance you need from the QuickBooks professional experts & terminate the issue
Successfully.
What Gives Rise to Error PS036: Cannot Verify Payroll Subscription in QuickBooks Program?
Following are the several factors that give rise to this issue that needs to be eliminated soon:
- The most common reason is when QuickBooks company file data is corrupted or damaged.
- If your payroll subscription has ended or is not valid, which blocks you from using your payroll services.
- If various payroll agreements are actively used with the inactive direct deposit agreement triggering this issue.
- When the QB Paysub.ini application file is harmed or corrupted, which is an essential part of payroll subscription.
- When you have entered a wrong or incorrect payroll service key.
- If the PSID of the company file is invalid.
- When the payroll services have not been updated for a long time.
- When the Employer ID Number added in QB is incorrect.
- When the Windows OS does not support the QB Desktop version you installed will trigger QuickBooks error PS036.
- When under QB Desktop Service Key, the status of the payroll subscription is seen as Invalid Number or EIN
7 Methods to Resolve “QuickBooks Cannot Verify Payroll Subscription” Error PS036
Read & follow these methods step by step, which are mentioned in detail, helping you to eradicate the problem caused due to the error wholly from QB:
Method 1: Check your payroll service subscription
First and foremost, download & install the latest version of QB Desktop and the recent release of the tax table.
- Now, login into the QB Payroll Service Account and find & click on the Employee tab.
- From the Employee tab, select the My Payroll Services option.
- Then, choose Account/Billing information & type in your credentials properly & then click on the Sign-In option.
- As you sign in to your account, click on Payroll Account Management Portal to get the payroll information.
- After that, you must verify your Employee Identification Number (EIN), which can be seen with the company name.
- Do not forget to check whether the company name is correct.
- Now, beside the Payroll Admin option, you will see the Edit option. Choose it if you want to make any changes.
- Then, after making the changes choose Update & then click on Close.
- Lastly, to download the updates, relaunch the QuickBooks application.
Method 2: Register the QuickBooks Desktop
To run QB smoothly, recent & timely security and software improvements are crucial. Therefore, to check if your QB application is registered:
- First, hit the F2 key from the keyboard to open the Product Information.
- Now, besides the License No. Check if it is Activated or not.
- In case it is not activated, open the QuickBooks software.
- Now, click on the Help tab in the software and choose Activate QuickBooks Desktop option.
- Then, do follow the steps as instructed on your screen.
- As you activate the QB Desktop, please update it to the recent releases (Follow the steps in method 3).
- Last, afterward, start to download the recent updates of the payroll tax table (Follow the steps in method 4)
Method 3: Again, set up your QB Desktop update
If you ended up with QuickBooks Payroll error PS036 as you download updates that jumbled up in the update section, then this solution is for you. You have to delete the
previous updates and again download the new one.
- Firstly, if your company file is open on your desktop, then close it & exit from the QB software.
- Now, by right-clicking on the QB Desktop icon, choose “Run as Administrator.”
- Now, the No Company Open window will be displayed on the screen. Click on the Help tab in the window.
- Then, choose Update QuickBooks Desktop from the Help menu.
- When you see the Options tab, choose Mark All and then click Save.
- Now, choose the Update Now tab & fill in all the checkboxes beside the Reset Update.
- Afterward, choose to Get Updates.
- When the process ends & the updates are downloaded, exit from the QB program.
- Then, again open your QuickBooks to install the new updates by selecting the Yes option on the screen.
- Lastly, reboot the computer only post all updates are installed.
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Method 4: Downloading the payroll tax table updates
With the payroll tax table, you can easily calculate federal & state taxes, payroll tax forms, e-file, and e-pay options. So, before you try to get the latest tax table updates, ensure you have an active Payroll subscription in QuickBooks.
- Firstly, open the QB Payroll Service Account & go to the Employee tab.
- Then, you must choose to Get Payroll Updates.
To check your tax table version:
- Verify the number beside the version.
- To find the number correct, look for the latest payroll news & updates.
- You can go to Payroll update information for further details.
Now, for downloading the recent updates:
- Click on the Download Entire Update option.
- After that, choose Update & an information window will be visible to you when the downloading will be completed.
Method 5: Changing Paysub.INI file name
Paysub.INI is an activation file that contains information on payroll subscriptions & therefore initializes the payroll services as well. If the files get damaged, the QuickBooks payroll update error PS036 arises in the program. So, changing the file name will automatically create a new file & runs the payroll services smoothly. But, before changing the file’s name, you must know that the Paysub.INI file is a hidden file on Windows OS. To access it, configure the settings of File Explorer. Follow the steps:
- First, open File Explorer from the Windows Start menu and choose My Computer.
- Then, from Organize, click on the Folder and Search Option.
- Then, from the View tab, click on the Advanced setting & from there, checkmark on the box against Show hidden files, folders, and drives.
- After that, choose Apply & then OK.
- Then, exit from the QB application.
- Now, hit the Windows key & the Start menu will be visible on the screen.
- Then, again open the File Explorer & choose My Computer or My PC.
- Now, type in Paysub.INI in the search bar.
- Now, hit the Enter key & right-click on the file to choose the Rename option respectively.
- Post that type .OLD in place of .INI in the end.
- Lastly, hit Enter to save all the changes.
Method 6: Check if you are using the correct service key
Registering the payroll with the wrong payroll service key will trigger the error code PS036. To resolve it:
- First, from the Service Key Retrieval tool, take note of your service key or from your registered E-Mail.
- Then, launch the QB application.
- Now, from the Employee tab, go to the My Payroll Service & then choose Manage Service Key.
- Then, to delete the wrong service key select Remove.
- Post that, click on Add & type in the right payroll service key.
- Then, proceed by clicking on Next & then choose OK when the Payroll Update pop-up is displayed.
- Lastly, verify the service status is Active, then click OK.
Solution 7: Utilize the Clean Install Selective Startup Mode
To eradicate the installation issues:
Step 1: Move Windows OS to Selective Startup Mode
In the first step, we have to create a backup of the QB company file to store it on an external device.
- Hit Windows & R keys to prompt the Run window.
- Then, type MSConfig & hit Enter.
- Now, in the General tab, choose Load System Services & Selective Startup options.
- Now, from the Services tab, choose the Hide All Microsoft Services option.
- Then, select Disable All & do uncheck Hide all Microsoft Services.
- Confirm if Windows Installer is selected & select OK.
- Lastly, restart the Windows & change it to Selective Startup Mode.
Step 2: Uninstall & reinstall QB
- Hit the Windows + R keys which will open the Run windows.
- Then, type: appwiz.cpl & press Enter.
- Afterward, choose QB from the list of all the installed software on your computer.
- Then click on Remove & then proceed by clicking Next.
- Now, reboot the system when the QB is uninstalled from the Windows OS.
- After that, download the QB setup file from the QB Product Download page or the installation disk in the CD Drive.
- Then, proceed further & open the QuickBooks.exe file.
- Further, follow the instructions displayed on the desktop screen to install QB.
- Then, when asked, type in the license registration information.
- At last, relaunch the QuickBooks Desktop program.
Step 3: Change the Windows to Normal Startup Mode
- Firstly, type MSConfig. in the Run window and then press Enter.
- Now, under the General tab, choose the Normal Startup Mode.
- Then select OK & restart your system.
Conclusion
Utilizing QuickBooks payroll services is a critical part of organizing the payment of salaries & taxes for any organization. So, by thoroughly reading this article, you must be well-versed in solving QuickBooks Error PS036. But, for any reason you get stuck or confused between applying the solutions, do not panic. As we know, not everyone can be tech-savvy, and because of that, we have an experienced team of technical support. They will assist you & clear all your doubts effectively. Call at 1-855-856-0042 .
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