QuickBooks has revolutionized the way businesses manage their finances, offering a streamlined platform for accounting tasks. However, like any software, QuickBooks can encounter errors that disrupt workflow. QuickBooks Error PS107 is one such issue that can cause confusion and frustration. In this article, we’ll delve into the causes, symptoms, and effective solutions for QuickBooks Error PS107, helping you resolve the issue and get back to seamless financial management.

Understanding QuickBooks Error PS107

QuickBooks Error PS107 typically occurs during the update process of QuickBooks software. It’s often associated with payroll updates, where users encounter a message indicating that the update cannot be completed. This error can be triggered by various factors, from connectivity issues to problems with the company file.

Possible Causes of QuickBooks Error PS107

  1. Internet Connectivity Issues: Poor or unstable internet connection can disrupt the update process and lead to Error PS107.
  2. Firewall or Security Software: Overly strict firewall or security software settings can prevent QuickBooks from accessing the necessary resources for updating.
  3. Corrupted Company File: If the company file is corrupted or damaged, it can lead to update errors, including PS107.
  4. Incomplete Installation: Incomplete installation of QuickBooks updates or software can result in update-related errors.
  5. Network Interruptions: Network interruptions during the update process can cause incomplete updates and trigger errors.

Symptoms of QuickBooks Error PS107:

  1. Error Message: Users will receive an error message with the code “PS107” while attempting to update QuickBooks or payroll.
  2. Update Failures: The update process might fail repeatedly, preventing users from successfully updating QuickBooks or payroll data.
  3. Software Slowdown: QuickBooks might become slow or unresponsive during the update process.

Steps to Resolve QuickBooks Error PS107

  1. Check Internet Connectivity: Ensure you have a stable and uninterrupted internet connection before starting any updates.
  2. Disable Security Software: Temporarily disable firewall and security software to allow QuickBooks to access necessary resources during updates.
  3. Verify Company File: Run the QuickBooks file doctor tool to check for and repair any issues with the company file.
  4. Update QuickBooks Manually: If automatic updates fail, consider manually downloading and installing updates from the QuickBooks website.
  5. Restart the Update: Close QuickBooks and try the update process again if the error persists.
  6. Update Outside Business Hours: Performing updates during non-peak hours can reduce the risk of network interruptions.

Preventive Measures

  1. Scheduled Maintenance: Set a regular schedule for updating your QuickBooks software and payroll data to stay current with the latest features and fixes.
  2. Backup Your Data: Prior to any updates, always create a backup of your QuickBooks data to ensure you have a safe copy in case of any issues.
  3. Stable Internet Connection: Ensure a stable and reliable internet connection before initiating any updates to prevent interruptions.
  4. Disable Security Software Temporarily: Temporarily disable firewall and antivirus software during the update process to prevent potential conflicts.
  5. Update During Off-Peak Hours: Perform updates during off-peak hours when your network is less congested to minimize the risk of connectivity problems.
  6. White-List QuickBooks: Add QuickBooks and related applications to the list of trusted applications in your firewall settings to ensure smooth updates.
  7. Update One Component at a Time: If you’re updating multiple components like QuickBooks and payroll, consider updating them one at a time to isolate potential issues.
  8. Use Verified Sources: Always download updates from official sources such as the QuickBooks website to avoid downloading corrupted or malicious files.
  9. Regular System Maintenance: Keep your computer’s operating system, drivers, and software updated to maintain optimal performance and reduce conflicts.
  10. Stay Informed: Stay informed about the latest QuickBooks updates, patches, and known issues by subscribing to official newsletters or checking the QuickBooks community forums.

By implementing these preventive measures, you can significantly reduce the chances of encountering QuickBooks Error PS107 and other related problems, ensuring a smoother and more efficient financial management experience.


QuickBooks Error PS107 might disrupt your update process temporarily, but with a clear understanding of its causes and the recommended solutions, you can resolve it effectively. By following the troubleshooting steps and adopting preventive measures, you can ensure that your QuickBooks software remains up-to-date and your financial management operations continue without interruptions.

Related Article: QuickBooks error the file exists

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