QuickBooks payroll service is a subscription-based service used to manage employee data in a small business and send their salaries punctually on the day selected by the user. However, technical glitches in the software can sometimes develop issues while using the payroll service. A QuickBooks Subscription Has Lapsed Message appears when there are issues with the billing or the service renewal isn’t validated. On the off chance this error stops you from executing payroll tasks in your QuickBooks, go through this blog to figure out the primary causes of this issue and the techniques to confront the error.
Resolve the error conveniently with the troubleshooting directions given by a QB expert at -855-856-0042 .
Reasons
An inactive payroll subscription is a significant cause for the development of many issues in QuickBooks. Intuit servers fail to validate your QuickBooks subscription due to the reasons mentioned below-
- The file used to store your QuickBooks license number and product details might be damaged, or the software doesn’t have the folder permissions to access it.
- Your payroll service renewal isn’t updated in the Intuit servers.
- QuickBooks has developed technical glitches as a result of its faulty installation on your computer.
Solutions
This payroll subscription issue doesn’t harm your payroll or financial data. You can easily get rid of the issue using the methods mentioned below-
Solution 1- Fix the damaged license & product details file
A file containing your product and license details is stored in the QB folder on your system. You might also encounter this error if this file gets damaged and the software fails to process the file when it runs. The software will fail to verify you as an active payroll user, and you’ll face issues while working on your payroll data. Repair the damaged license file using the steps below-
- Go to the Product Information Window (F2) of your QuickBooks to find your product and license details.
- Open the Run window using Windows+R.
- Type C:\Program Data\Intuit\Entitlement Client\V8 in the search field and tap Enter. Try typing V6 instead of V8 if you see nothing change.
- Look for the EntitlementDataStore.ecml file in the folder that opens.
- Right-click the file and select Delete.
- Reopen QuickBooks and follow the on-screen instructions to register the software using the license and product details file.
If you still face this error while executing payroll tasks, move to the solution below.
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Solution 2- Fix your QB product using the Quick fix my program tool
QuickBooks might also fail to process or connect to the license file due to technical glitches caused by its faulty installation or damaged program files. You can use the following steps to fix the software using the QuickBooks Tool hub-
- Launch the QB tool hub and open the Program Problems menu.
- Click the Quick fix my program option and wait until the software is repaired by the tool.
- After the process finishes, reopen QuickBooks and try to execute the payroll task that caused this error.
Conclusion
This blog explains the reasons you come across a QuickBooks Subscription Has Lapsed Error message on your PC. You now also know the necessary measures you need to resolve the issue, and we hope you’ll use them to fix this payroll issue in your QuickBooks.
Consult a QB expert at -855-856-0042 to clarify any remaining queries related to the issue.
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