QuickBooks Error 15240

Being a common payroll error, QuickBooks error 15240 can arise when there are problems while running the payroll updates in the system. This error can make the update process in QB unsuccessful and can get triggered due to some common reasons, like a lack of admin privileges. If you are getting the QuickBooks error code 15240, you can use the reasons and reliable steps given below to address the issue.

Update issues in QB, though complex, can be resolved by using the simple solutions given in this blog. If these solutions seem too technical or challenging, you can reach out to our professional team at 1.855.738.2784 to get direct help with the issue.

Main Reasons & Factors for the QuickBooks Error Message 15240

QuickBooks Desktop error 15240 can get triggered due to the common causes & scenarios mentioned below –

  • You are not running the payroll update process as a Windows admin user, which is causing access issues, leading to the 15240 error.
  • You are trying to run the payroll update process in a multi-user mode, which is preventing users from running the process correctly.
  • The download link you are using to run the updates in QB is incorrect or invalid, and the inactive download location is causing update issues.
  • The registry files in QB might be corrupted or damaged, and the data files might lead to restrictions in the update process.

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Effective Methods to Dismiss QuickBooks Update Error 15240

QuickBooks payroll update error 15240 can be reliably rectified by performing the easy steps mentioned below –

Step 1 – Edit the Permission Settings by Modifying the Properties from the C Drive

You can eliminate QB error code 15240 by modifying the access permissions from the c drive.

  • Exit QuickBooks and go to the C Drive to access the Program Files folder, and hit the Properties tab to choose the Security menu.
  • Hit the Advanced option and choose the Change Object Name field to check the names, and hit OK to select the Replace Owner on the Objects option.
  • Hit Apply & OK, choose the Users on the Given Permission screen to select Full Control, and try running the payroll updates again.

Step 2 – Change the SSL Settings of Internet Explorer from the Gear Icon

Editing the SSL settings from the gear tab of IE to resolve the update issues in QB.

  • Open Internet Explorer and go to the Gear icon to hit Internet Options, and move to the Advanced menu to access the Security tab.
  • Now, select the Use SSL 2.0 and 3.0 options, and hit Apply and OK to save the changes, followed by rerunning the updates from the Help menu.


Update issues in QB, like QuickBooks error 15240, can be reliably addressed by using the steps given above. In case the troubleshooting steps are ineffective, you can reach out to our team of QuickBooks specialists by dialing 1.855.738.2784 and get your queries resolved.


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