Having an active QuickBooks subscription grants you access to security updates & online services, for instance, QB Desktop payroll services, live support, online backup of company file data & online Banking. But you will have access to all your data in company files. But for the smooth functioning of the software, it is always advisable to opt for the subscription package. However, if you are a regular user of QB and want to renew the subscription, be alert, as you might face a QuickBooks Subscription Expired error. Due to this issue, QB won’t be able to process or verify your subscription & prevents you from using the QB application or installing any updates. It might happen when you update the payroll to the latest tax table & instantly; your payroll subscription lapses or can’t be verified.
A situation like this makes you nervous, but don’t panic, as this article will explain the causes & solutions to fix this issue quickly. However, if you feel comfortable taking the help of an expert professional, call at 1-855-856-0042.
Why am I repeatedly encountering the warning message “Subscription Has Lapsed”?
Most of the time, multiple factors connected that provoke QuickBooks Desktop subscription has lapsed error which creates inconvenience for you & business activities. So, the following are some major reasons mentioned below:
- When there are internet problems due to issues in your router or misconfiguration of Internet Explorer or any other browser.
- When QB cannot process your payment due to outdated card details saved in the application.
- When the version of your QB Desktop is outdated or even discontinued by Intuit, leading to this error.
- Multiple QB installation file issues can directly lead to problems in verifying your subscription to the software.
- When there is damage in the product registration file in the QB Desktop.
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Fixing the “QuickBooks Desktop Subscription Has Lapsed” Error
Following are the two troubleshooting methods that you must implement now:
Method 1: Updating your billing details
- In the Customer Account Management (CAMPs) portal, you must update the details of your payment for the subscription.
- Then, do sign in to CAMPS as an Admin.
- Then, choose QB Desktop under the product & services.
- Proceed by selecting the details next to the QB products.
- Then, choose the Edit option beside the Payment Method.
- Now, when you have completed updating the payment details, choose Save & Close.
- Then, open the QB software, and from the Help tab, select Manage My License.
- Lastly, click on Sync License Data Online.
Method 2: Restore the product & license file
When the QB software is downloaded & installed on the computer, it saves a file containing information on the product and license of QB on the hard drive. To restore that specific file again:
- First & foremost, if your QB is opened on the desktop, close it.
- Now, from the Windows Start, type in Run in the Search box respectively.
- Now, type C:\ProgramData\Intuit\Entitlement Client\v8 & hit Enter. However, if the files cannot be opened, then type C:\ProgramData\Intuit\Entitlement Client\v6.
- Now, if you find a file named: EntitlementDataStore.ecml, right-click on it & choose the Delete option & then Yes.
- Then, again open the QB Desktop & from there, go to the company file.
- Lastly, perform the steps to register your QB again using the product and license details.
Conclusion
Even after trying both the solutions above, if the QB application is not verifying your subscription & the QuickBooks Subscription Expired issue persists, there might be a severe problem with your system or QB. In that case, call at 1-855-856-0042 and have a productive chat with an experienced support team member.
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