QuickBooks Error PS038: Reliable Steps to Easily Dismiss

Posted on by kimwatson332

The PS series error in QuickBooks is a common occurrence in the app, and QuickBooks error PS038 is no different. This error code can arise while updating the application or the payroll feature and prevent users from doing the same. The error can get triggered due to common causes, like an invalid payroll subscription. If you are encountering the QuickBooks error code PS038, you can use the effective steps given below to address the issue once and for all.

You can easily fix QuickBooks error PS038 by using the solutions given below, and in case the solutions are challenging or troublesome to perform, you can call us at 1.855.738.2784 to get direct help from our team of QB technicians.

Possible Triggers & Causes for the QuickBooks Desktop Error PS038

The following common reasons and factors can trigger the error code PS038 in QuickBooks Desktop –

  1. Your QuickBooks Desktop is not correctly installed, or you have not updated the software to a recent release, which is causing issues while running the payroll updates.
  2. Your QuickBooks payroll subscription might have expired, and the subscription status might be invalid or unverified, which can prevent users from updating the payroll function.
  3. The billing details or the credit card info in QuickBooks Desktop is incorrect or outdated, which can trigger the PS038 error.
  4. Essential payroll data is damaged, corrupted, or broken, and there might be some Windows registry issues in the PC.

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How to Reliably Resolve the QuickBooks Error Message PS038?

You can easily eliminate QuickBooks payroll update error PS038 by using the reliable steps given below –

Step 1 – Backup the Company File from the QB File Tab and Perform a File Validation

You can address QB error code PS038 by trying to back up the company file and validating the data.

  1. Open QuickBooks Desktop and go to the File menu to choose the Backup Company option, and select the Local Backup option.
  2. From the Backup window, access the backup page and opt for the Options tab to select the Backup Options section.
  3. Now, hit Browse to save the files at an accessible location and save the backup on a local drive, followed by hitting Enter and rerunning QB.

Step 2 – Update QuickBooks to the Latest Release and Send the Payroll Data from the Employees Tab

You need to ensure that QuickBooks is correctly updated before sending the payroll data again.

  1. Access the Help menu by launching QuickBooks and selecting the Update QuickBooks Desktop option to go to the Update window, followed by choosing Reset Updates.
  2. Click Update Now to access the latest QB updates, and once done, open the Employees menu to choose the Send Usage Data option to send your payroll data successfully.

Conclusion

You can perform the troubleshooting steps given above to address QuickBooks error PS038 once and for all. In case the solutions are ineffective in resolving the update issue, you can take professional assistance with the error by calling our QuickBooks support team at 1.855.738.2784.

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