Even though QuickBooks is one of the best accounting software programs, users sometimes face technical errors. One such error is QuickBooks error 1920. In most cases, this error prompts when you are trying to install QuickBooks Desktop or a program update. This generally occurs when QuickBooks Database Manager Scans downloaded hard drives for the company to create a connection with those files. As this service attempts to access the drive on the Desktop but is not able to do so, the installation is affected. This error needs immediate resolution, and in this article, we will show you exactly how.
Finding yourself stuck in between the steps? Don’t worry; our experts can help you; just dial us at +1(855)-738-0359.
Quick Solutions to Troubleshoot QuickBooks Error 1920
You can implement the following solutions carefully to tackle QuickBooks Error Code 1920.
Solution 1:Clear the Junk Files and Folders
Sometimes, the junk in the system triggers QuickBooks error 1920; rectify it by cleaning the junk as follows:
- First, press the Start button on your Desktop and write ‘Command’ in the search box.
- Also, do not press Enter straight away; instead, hit Ctrl and Shift keys on the keyboard together and then press Enter.
- A permission dialogue box will appear on the screen. requesting a Yes or Cancel command; select the former option (Yes).
- You will now get a black window with a twinkling cursor, where you are required to type cleanmgr.
- You can now initiate the cleanup process by choosing Yes, then tick mark the boxes of junk files you wish to remove and hit OK to proceed.
Solution 2:Assign Administrative Rights to the Windows User Account to Resolve QuickBooks Error Message 1920
The first thing you should check when you get QuickBooks Enterprise Error 1920 is to verify the Windows admin account has adequate admin-level permissions and privileges:
- First, head to the settings of your computer if you are on Windows 10, or click the Start button and select Control Panel.
- Now choose Accounts and then click Family and Other Users.
- Next, click Change Account Type and choose Administrator from under the Account type section.
- Tap on OK and sign in once again on Windows using the account that has administrator rights.
- For detailed information, you can also visit Create an Administrator Account on Windows.
- Lastly, attempt to install and update the QuickBooks Desktop app once again.
Also Read: Printing employee W-2 QuickBooks Online
Solution 3:Erase QuickBooks Desktop from Windows
The next solution is to erase the QuickBooks Installation Error 1920 by uninstalling and reinstalling the application in the system to remove all the installation problems.
- First, press the Start button and then select Control Panel; from the Programs and Features section, select Uninstall a Program.
- Now scroll down and double-click the QuickBooks version that you are trying to update.
- Follow the prompts displayed to completely remove the app from Windows.
Solution 4:Display Windows Hidden Files and Folders to Eliminate the Error
Windows might move certain files to the hidden folder for any reason, so make sure all of them are on display so that QuickBooks Error 1920 doesn’t prompt.
- First, hit Windows + E on the Desktop of your computer, and from the Windows File Explorer, click Organize from the top left corner of the screen.
- Now hit on Folder and Search Options and then move to the View tab.
- Lastly, scroll down; the checkmark shows the hidden files, folders, and drives option; press Apply, then hit OK.
Wrapping Up!
While QuickBooks Error 1920 can be quite frustrating to encounter, it can be easily resolved as well. We hope the solutions mentioned in this article helped you in rectifying this error. However, if you still need professional help, then you can contact our experts at +1(855)-738-0359.
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