QuickBooks has a lot of small businesses as its customers, and the software provides them with a reliable payroll service. This subscription-based service helps employers in the business to manage employee records and pay their wages timely. The payroll service update can sometimes get interrupted by QuickBooks error 15271, which can appear randomly. On the off chance this error strikes your QuickBooks as well, keep reading the blog further to know the reasons it emerges and techniques to get rid of it.
Let a QB support team assist you in troubleshooting by giving them a call at +1 855-948-3646.
Reasons
Downloading or installing the payroll updates becomes nearly impossible after this error infects your QuickBooks. The conditions favourable for the occurrence of this payroll error are described below-
- Windows Firewall can completely restrict QuickBooks from using the internet or storing the update package on the system.
- User Account Control settings can forbid the installation or update of any applications on the system for safety.
- The service key or EIN you entered in the software might be incorrect.
Also Read: How to Fix QuickBooks Error 15270
Solutions
You must apply the techniques given below to confront this payroll error in QBDT-
Solution 1- Make changes in the User Account Control settings configuration
User Account Control or UAC settings is a safety feature of Windows employed to safeguard your system configuration from getting changed by a PC application. These settings can stop any application from installing or updating if strictly set. QuickBooks might also face problems updating the payroll due to the misconfiguration of these UAC settings. Use the following steps to configure the UAC settings correctly-
- Go to the User Accounts option in the control panel and run a search for it if you can’t find it.
- Tap the Change User Account Control settings option in the following window.
- The slider you see is a controller for the UAC settings. Shift it beside Never Notify and try downloading the payroll updates in QuickBooks.
- You can always turn the settings back on by moving the slider to Always Notify when the payroll service is updated.
If turning off the UAC settings does not affect the error, try the next solution.
Solution 2- Allow QBDT to bypass the Windows Firewall restrictions
QuickBooks might fail to connect with Intuit servers or access the update package on the system drives if the Windows Firewall restricts it or blocks its files and background processes. The software will flash this error code whenever the payroll update process meets with a failure due to no internet access or availability of required system resources. Apply these steps to configure the Windows Firewall settings and allow QBDT to bypass them-
- Search for ‘Windows Firewall or open the Windows Defender Firewall menu from the control panel.
- Click the Allow an app or feature through Windows Firewall option and search for QuickBooks in the programs list.
- Highlight QuickBooks with a click and mark the checkboxes for Public and Private beside it.
- Save the settings and reopen QuickBooks.
Conclusion
This blog explains the triggers for QuickBooks error 15271 while downloading/installing the payroll service updates. The methods you need to address the problem are described in the blog, and we hope they help you get rid of this QBDT payroll error.
Talk to a QB professional at +1 855-948-3646 if you face problems while implementing the solutions.
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